Thank you, and please feel free to let us know if you need any further assistance. You can create and attach these by following the steps in the articles: If the issue still persists after this please send us the system diagnostic files from your computer. If this doesn't help, when you get back to me, please let me know the exact results of the checks, it would be ideal if you can send me a screenshot of the results. When the computer has restarted and performed the disk check, please try the game again. Please note any errors that return from either checks if it does return errors. You may need to restart your computer to perform the disk check. In the command window that opens, please type 'chkdsk /f /x' If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. Type the following command, and then press ENTER:Ģ. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.ī. Could you please run a System File Check.Ī. Please also run a Disk Check and System File Check on your system:ġ. It's Greg and we spoke on the telephone earlier about the issues you experienced when trying to download Ghost Recon: Wildlands from Steam.Īs advised during the call, please find the article below with some basic troubleshooting steps that might help fix this problem: Thank you for contacting Ubisoft Customer Support.
Here is the exact email I recieved from Ubisoft and following their steps this has fixed my issue, so here you are!
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